Sponsors & Exhibitors Manual

Thank you for participating in this year’s conference. Please review the following information to assist with your preparation. 

If you have questions or require assistance, please contact: 

Venue

Hotel Grand Chancellor Brisbane
23 Leichhardt St, Spring Hill QLD 4000
The exhibition is in the Chancellor Ballroom

Key Contacts

Venue – Hotel Grand Chancellor Brisbane

  • Olena Romanova
  • +61 7 3831 4055
  • Events@hgcqld.com.au

Contact the venue for:

  • Food and beverage orders
  • General venue enquiries

Quick Links

Exhibition Schedule

Build, Set-Up and Pack Down Times

Task Date & Time
Exhibitor Set-up Access Thursday 3 December, 07:00
Exhibitor Set-up Completed By (including the removal of packing materials) Thursday 3 December, 10:30
Exhibitor Pack Down Start Saturday 6 December, 11:00
Exhibitor Pack Down Completed By Saturday 5 December, 14:00

Exhibition Open Hours

Day Open Time
Thursday 3 December 10:30 – 18:15
Friday 4 December 08:30 – 15:30
Saturday 5 December 08:30 – 11:00

*Times may change – check the program page for updates.

When Arriving at the Venue

Go straight to your trestle table and begin setting up. Conference staff will deliver your name badges and an exhibitor pack to your stand.

Registrations

Register your representatives 90 – 60 days before the conference. Accommodation bookings can be made when registering. A registration is required to access the exhibition area.

Register via the link provided in your confirmation email.

  • Sponsors: Refer to the prospectus for the number of registrations included in your package
  • Additional registrations:
    • Full Registration: $790
    • Additional Welcome Function Tickets: $65
    • Additional Conference Dinner Ticket: $205

Freight, Deliveries & Collections

Exhibitors and sponsors are responsible for all freight arrangements to and from the conference venue.

Deliveries

Late and missing deliveries are the main problem for sponsors and exhibitors when arriving onsite for a conference.

  • Deliveries will be accepted by the venue from Monday 30 November
  • The loading dock is open from 06:30 – 14:30 (Mon-Fri), and is located on B1 level, with access from Leichhardt Street and Wickham terrace.
  • Use the delivery label provided by the venue
  • Confirm directly with your courier that the delivery has been made before you arrive
  • Have your courier contact details, consignment number, and delivery date with you when you arrive onsite

Onsite Storage

  • Exhibitors cannot leave boxes and packing materials in the exhibition area during the conference
  • There is no onsite storage, so please make alternative arrangements for any excess items and materials

Collections

Your staff need to ensure all steps are completed before leaving the exhibition.

  • All goods must be collected no later than Monday 7 December
  • Pack and label all materials
  • Add your courier’s consignment note and/or number as required
  • Leave the items on your stand for collection by venue staff
  • Arrange for your courier to collect the items from the loading dock

Freight Forwarders (where no handler has been appointed)

Please note that no freight logistics company has been appointed for this event. We recommend using your own freight handler or suggest contacting one of the following providers:

Lead Management

The conference app provides an integrated lead capture feature, allowing exhibitors to scan attendee badges and collect contact details seamlessly.

For detailed instructions, refer to the Lead Management web page.

Car Parking

Hotel Grand Chancellor Brisbane offers secure underground parking, including two charging bays for electric vehicles (charges apply).

Access via Leichardt Street or Wickham Terrace.

Conference Guests are able to access a reduced rate of $20 per day.

Please see the Conference team at the registration desk for more information.

Marketing and Advertising

Refer to the prospectus to confirm the advertising and marketing benefits included with your package.

Conference Marketing Kit

Increase your visibility and promote your participation with the conference marketing kit. This kit includes banners, downloadable email signatures, social media assets, and more to help you reach your audience. 

Visit the Marketing Kit web page to explore available materials and download resources. 

Logos

  • High resolution PNG or JPG
  • Due Date: On Booking
  • Upload via the Exhibitor Portal

Organisation Profiles

  • Sponsors – See the prospectus for your profile word limit
  • Exhibitors – 50 words
  • Due Date: On Booking
  • Upload via the Exhibitor Portal

We recommend including a contact email address, web address and phone number in your profile so customers can get in touch.

eSatchel Inserts – PDF

Inserts will be linked to the eSatchel section of the conference app.

  • Eligibility:
    • Sponsors – See your package for inclusions
    • Exhibitors – One PDF per exhibitor
  • Additional inserts are available for purchase
  •  Format: High-resolution, full-colour PDF
  • Orientation & Size: A4 portrait (210mm x 297mm)
  • File Size: Maximum 500KB
  • File Setup: No bleed or crop marks
  • Delivery: PDFs will be uploaded as received
  • Due Date: 30 days before the conference
  • Upload via the Exhibitor Portal

eSatchel Inserts – Video

Included for eligible sponsors and available for purchase.

Videos will be linked to the eSatchel section of the conference app.

  • Sponsors: See your package for inclusions
  • Video Format: Vimeo or YouTube link
  • Due Date: 30 days before the conference
  • Upload via the Exhibitor Portal

Note: Please ensure your video is publicly viewable or set to unlisted so it can be accessed without restriction.

Terms and Conditions

You can find the full sponsors and exhibitors Terms and Conditions on the sponsors and exhibitors opportunities page.

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